Last updated: April 14, 2026
At Beneath the Map Living, we take the privacy of our clients and website visitors seriously. This Privacy Policy explains what information we collect, how we use it, and what choices you have. We have written this policy in plain language because we believe you should be able to understand it without a law degree.
Beneath the Map, LLC ("BTM," "we," "our," or "us") is a relocation consulting company that helps individuals and families plan international moves to destinations in Africa and Latin America. Our website is www.beneaththemapliving.com. If you have questions about this policy, you can reach us at info@beneaththemapliving.com.
We collect information that you provide directly to us. This includes your name and email address when you sign up for a free resource, take a quiz, or subscribe to our communications. When you book a Spark Session or purchase a service, we collect your name, email address, and payment information (processed securely through our third-party payment provider — we do not store your credit card details). When you contact us through our website or by email, we collect whatever information you choose to share in your message. If you purchase a digital product, we collect your name and email address for delivery purposes.
We also collect certain information automatically when you visit our website. This may include your IP address, browser type and version, the pages you visit on our site, the time and date of your visit, and the referring website that sent you to us. This information is collected through standard web analytics tools and is used in aggregate to help us understand how people use our website so we can improve it.
We use the information we collect to deliver the services and products you purchase, to send you the free resources you request, to respond to your questions and messages, to send you occasional emails about our services, blog posts, and resources (only if you have opted in), to improve our website and services based on aggregate usage patterns, and to process payments securely.
We do not use your information for purposes other than those listed above. We do not build advertising profiles. We do not sell data. We do not engage in behavioral targeting.
We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances with service providers who help us run our business — for example, our payment processor, email service provider, or website hosting provider. These providers are contractually required to use your information only for the purpose of providing services to us.
We may also disclose your information if required by law, if we believe disclosure is necessary to protect our rights or safety, or if you give us explicit permission to share specific information (for example, if you ask us to connect you with a local service provider in your destination country).
If you provide your email address to us — whether by downloading a free resource, booking a service, or contacting us directly — we may send you occasional emails about our services, new blog posts, or resources we think may be useful to you. Every email we send includes an unsubscribe link. If you click it, we will remove you from our mailing list promptly. You can also email us directly at info@beneaththemapliving.com and ask to be removed.
Unsubscribing from marketing emails will not affect transactional emails related to services you have purchased (such as booking confirmations or digital product delivery).
Our website may use cookies — small text files stored on your device — to improve your browsing experience. These may include essential cookies that are necessary for the website to function, analytics cookies that help us understand how visitors use our site, and preference cookies that remember your settings.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Blocking cookies may affect the functionality of some parts of our website.
We may use third-party analytics services such as Google Analytics to collect aggregate data about website traffic. These services may use their own cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We take reasonable measures to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. These measures include using secure, encrypted connections for data transmission and limiting access to personal information to team members who need it to provide our services.
No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide the services you have requested and to comply with our legal obligations. If you ask us to delete your information, we will do so within a reasonable timeframe, except where we are required by law to retain it.
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to withdraw consent for communications at any time.
To exercise any of these rights, please contact us at info@beneaththemapliving.com. We will respond to your request within 30 days.
Our website is operated from the United States and is primarily intended for US-based users. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer. We make reasonable efforts to comply with applicable data protection laws in the jurisdictions where our users are located.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Our website contains links to third-party websites, including government agencies, healthcare providers, and other resources. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@beneaththemapliving.com.